Lessons from a CIO—Transforming Industries with AI and Automation

In this episode of Tone from the Top, we explore the extraordinary career of Kumud Kokal, whose journey includes transformative roles at Intuit, Airbnb, Stitch Fix, and Farmer’s Business Network (FBN), where he drove groundbreaking technology innovation and operational excellence.

From re-imagining supply chain management with algorithms at Stitch Fix to developing “Norm,” the world’s first AI-powered agronomist, Kumud reveals how AI, machine learning, and generative AI are reshaping industries. He shares practical applications, such as automating onboarding processes, optimizing inventory management with machine learning algorithms, training AI-powered chatbots, and addressing challenges like combating misinformation and mitigating cybersecurity risks in the AI era.

Join us as Kumud reflects on his career, offering insights into the balance of luck and hard work, the value of adaptability, and his vision for the future of technology and AI. Whether you're an aspiring CIO or intrigued by the intersection of technology and business, this episode delivers inspiration and actionable takeaways.